Privacy Policy

At Vivaide, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.

1. Information We Collect

  • Personal details (name, email, phone, etc.) when you register or donate.
  • Payment details (processed securely via third-party gateways; we do not store card/bank info).
  • Quiz/game activity, entries, and reward participation.
  • Technical information (cookies, IP address, browser type).

2. How We Use Your Information

  • To process donations and issue entries into campaigns.
  • To contact you regarding rewards, updates, or important notifications.
  • To improve platform functionality and user experience.
  • To comply with legal, tax, and reporting obligations.

3. Sharing Your Information

  • With payment processors to complete donations.
  • With charity partners for reporting donations (never your sensitive data).
  • With brands/sponsors only when necessary to deliver rewards.
  • We never sell or rent your personal information.

4. Security

  • All sensitive transactions are secured with SSL encryption.
  • We limit employee access to personal information.

5. Cookies & Tracking

  • Used for analytics, personalization, and retargeting ads.
  • You may disable cookies in your browser but some features may not work.

6. Your Rights

  • Access, correct, or request deletion of your personal data.
  • Opt-out of marketing emails anytime.

7. Contact Us

For privacy-related concerns, contact: privacy@vivaide.com